Frequently Asked
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44 questions
Getting Started
(6)What VideoQuiver is and how to make your first video.
VideoQuiver is an AI-powered platform that turns a topic into a finished vertical video for TikTok and other short-form platforms. One pipeline researches the topic, writes the script, generates visuals, adds voiceover, captions, and music, and publishes to your connected channels.
Sign in, then launch the creation flow from the dashboard: pick a workspace and a niche, enter a topic (or pick a suggested one), choose your visual and voice options, and start the pipeline. When it finishes you can review every stage and publish.
No. The pipeline handles research, scripting, visuals, voiceover, captions, and assembly automatically. If you want control, the Studio editor lets you tweak any stage — rewrite a scene, swap a visual, adjust captions — without touching a timeline editor.
Most videos finish in a few minutes. Research and script generation take seconds; visual generation is the slowest stage and depends on the providers you pick. Paid plans run with higher queue priority, so they typically start sooner.
You can sign in with Google, GitHub, or X (Twitter). Signing up is free and doesn't require a credit card.
Yes — the Free plan includes a monthly credit grant so you can generate and publish real videos without paying. Paid plans add more credits, longer videos, premium voices and providers, custom niches, and longer retention.
Video Creation
(6)How the AI pipeline works and what you can customize.
Each video moves through a set of stages that you can inspect individually:
- Research — the AI gathers trending facts, news, and angles for your topic
- Script — a niche-optimized script with hooks, pacing, and a call to action
- Visuals — b-roll images or clips generated per scene
- Voiceover & captions — narration plus word-by-word highlighted captions
- Music & assembly — background music and the final rendered video
- Publish — upload to your connected channels on demand or on a schedule
Yes. The Studio view shows every pipeline stage, and you can regenerate individual stages or edit them directly — rewrite script scenes (with a diff view), swap b-roll, change the voice or music, and tweak caption styling, then re-assemble without starting over.
Three b-roll engines are available: Ken Burns-style animated images, image-to-video (I2V) generation that turns generated stills into moving clips, and talking-head avatars. You can also pick from a gallery of image styles to control the look of generated scenes.
Niches are content personalities — like tech, gaming, finance, or fitness — that tune the script's tone, hooks, pacing, and calls to action. There are 16+ built-in niches, and paid plans unlock custom niches you define yourself.
Videos come in three duration tiers: short (30–60 seconds), medium (60–120 seconds), and long (120–180 seconds). The Free plan is limited to short videos; medium and long durations require a paid plan.
Yes. The Discover view surfaces trending topics you can turn into videos, and the creation flow includes a topic suggestion picker organized by category. Each suggestion is ready to feed straight into the research stage.
Voices & Captions
(4)AI voices, voice cloning, and caption styling.
A range of text-to-speech providers is built in — including Edge TTS, Kokoro, Piper, Inworld, Chatterbox, and Qwen3 — and premium voices like ElevenLabs are available on higher plans. You can preview voices before committing them to a video.
Yes — you can upload custom voices to your workspace's voice library and use them as narration. Custom voice cloning availability depends on your plan.
Captions are generated automatically from the voiceover with word-by-word highlighting. You can customize colors, fonts, and animation style per workspace, and edit the timing or text directly in the Studio's caption (SRT) editor.
Scripts and voiceovers can be generated in multiple languages — pick the content language and a matching voice in the creation flow. If the selected voice doesn't support your language, the wizard warns you before generation so you don't waste credits.
Avatars
(3)Talking-head AI presenters for your videos.
Avatars are AI-generated talking-head presenters that narrate your video on camera. They appear as an alternative visual style alongside Ken Burns animations and image-to-video clips in the Visuals step.
Yes. The Avatars page lets you create custom avatars from a text description or an uploaded image, generate variations, and browse stock avatars. Custom avatars are scoped to the workspace where you create them.
The avatar animator is available on all plans, but individual avatar providers are plan-gated — some premium avatar models require a Pro plan or higher. Check the models page for the current provider breakdown.
Publishing & Scheduling
(7)Connect channels, publish, and schedule uploads.
TikTok is supported today — connect a TikTok account as a channel inside a workspace, and a single video can be published to multiple channels. Support for more platforms is in progress; meanwhile you can download any generated video and post it manually anywhere.
Direct publishing to TikTok is live today. YouTube and Instagram integrations depend on each platform's app-review process, so we can't promise a date — once approved they'll appear on the Channels page. Until then, you can download any generated video and post it manually wherever you like.
From the Channels page in the dashboard, connect a TikTok account through its OAuth flow. Channels are workspace-scoped, so different projects can use different accounts.
Yes. You can schedule a finished video for a specific date and time per channel, review upcoming posts in the schedule calendar, and reschedule or cancel at any point before it goes live. Scheduled publishing is available on all plans.
Yes — each publish is tracked per channel, so one video can go to several channels at once. Publishes are isolated: if one channel fails, the others still complete, and you can retry only the one that failed.
A failed publish keeps the metadata you entered and can be retried or rescheduled from the dashboard. Because each channel publishes independently, a failure on one platform doesn't affect the others.
Yes — publishing metadata (title, description, tags, privacy settings) is stored per channel when you schedule or publish, so the same video can carry a different title and caption on each channel.
Credits & Billing
(6)How credits work, top-ups, and payments.
Each plan grants a monthly credit allotment, and every video generation consumes credits based on the providers and features you select — premium voices, image models, and video models cost more per run. You can preview the estimated credit cost before starting a job and see a full cost breakdown afterwards.
Monthly plan credits reset every billing cycle and do not roll over. Credits from one-off top-up packs are different — they never expire and remain available across cycles. Your spendable balance is the sum of both.
Yes — one-off credit packs can be purchased on the pricing page without subscribing. Payments are processed by Stripe, and purchased credits never expire.
The dashboard shows your current balance and per-job cost breakdowns that itemize what each stage consumed — script, visuals, voiceover, and assembly — so you can see exactly where credits go.
All subscriptions and credit packs are processed securely by Stripe. We don't store your card details on our servers.
Our refund and cancellation terms are described in the Terms of Service. For any billing issue or refund request, reach out through the contact page and we'll help.
Plans & Limits
(5)Compare plans, provider access, and queue priority.
Four tiers: Free, Creator, Pro, and Studio. They differ in monthly credits, allowed video durations, available providers and voices, custom niches, queue priority, and how long generated videos are retained.
Every plan unlocks a set of script, voice, image, video, and avatar models. Higher plans add premium models on top of the free set — you can see the exact list and credit cost for each plan on the models page.
Some AI providers are gated to higher tiers — for example, premium voices like ElevenLabs and certain image, video, and avatar models require a paid plan. Providers that need an upgrade are marked, and upgrading unlocks them immediately.
Generation jobs run through a shared worker queue. Free jobs run at low priority, Creator at medium, and Pro and Studio at high priority — so paid plans typically start generating sooner during busy periods.
Subscription changes are managed through Stripe's billing portal, reachable from your settings. Upgrades take effect for the current cycle; cancellations stop renewal and your plan stays active until the paid period ends.
Video Retention
(3)How long generated videos are stored.
Generated videos and their assets are kept for a plan-defined retention window — longer on higher tiers. When the window ends, the files are automatically cleaned up, so download anything you want to keep before it expires.
When the retention timestamp passes, a daily cleanup removes the video's files and clears the stored asset paths. The job's metadata stays in your history and the video is marked as Expired, but the media itself is gone and can't be recovered.
Yes — a video with an active or future scheduled publish is kept until that publish completes or is cancelled, even if its retention window would otherwise have ended. Cleanup is deferred, not cancelled.
Ownership & Support
(4)Content rights, platform rules, and how to reach us.
You retain all rights to the media you upload and, to the extent permitted by law and the underlying AI providers' terms, to the videos generated for you. We only hold a limited license to host and transmit your content as needed to run the service.
You're responsible for complying with the disclosure rules of the platforms you publish to — each has its own AI-content policies. Don't publish deceptive deepfakes or use a real person's likeness or voice without consent.
In short: nothing unlawful, infringing, or deceptive. That includes content you don't have rights to (music, images, footage, voices), undisclosed deepfakes or fabricated news presented as fact, and anything violating the community guidelines of the platforms you publish to. The full list is in our Terms of Service.
Reach us through the contact page — it covers support questions, bug reports, billing issues, and feedback on our terms.
Still need help? Contact us